Candida (Candy) Bowman is a highly experienced soft skills trainer. Her ethos is that the most effective route to healthy business development and quality of working life, is through good communication by positive, confident people.

She considers that the most constructive way to achieve this is by building collaborative, co - operative relationships with both external and internal customers. The business is shaped to support these principles.

A highly formative first job in media sales,  substantial experience of managing teams and building companies shaped the objective of happy people and buoyant business. This dovetails into the registered trademark:


  Putting a Smile on the Customer Interface TM


Training subjects include:

  • Assertive Communication and Confidence Building

  • Delivering Successful Presentations 

  • Managing Difficult Customer Behaviour

  • Rapport Building by Communicating with Empathy

  • High Level Communication Skills

  • Persuasion and Influencing 

  • Customer Relationship Managment Strategy Development

  • Excellent Customer Care

  • Telephone Skills

  • Professional Telephone Sales Techniques

  • Time Management

  • Reception to Perfection


Based in South West England and London, we are delighted to facilitate training anywhere in the UK 


Because sales need service and service means sales


Some recent delegate comments:

"Really motivating and enthusiastic - thank you for a great first session".

"Knowledge filled training with fun and interesting 'ice breakers'. Bullet point key points which are thoroughly explained and expanded upon. The course is also super interactive".

"Great course, good atmosphere, interesting, fun along with it, professional".

“Candy is a vibrant and enthusiastic trainer whose personality shines through. She holds your attention and makes sure that everyone contributes during the day".

"Made me think about different ways, positive ways and alternative ways of communicating and remember that it is not always as obvious as it seems".

"Candy is very enthusiastic and makes you feel important and appreciated. She is very understanding".



Candida Bowman


For more information about how our training can help your business, management and staff development, please contact Candida (Candy) Bowman:

Telephone: 0333 123 1332

Mobile:        07971 865036






Federation of Small Businesses Member