July 2021

The past year has been a rich tapestry. It has brought us enormous sorrows and also a renewed appreciation of the power of kindness. Another outcome seems to be that many people are experiencing a dip in confidence .

There is much we can do to restore and revive levels of confidence. One is to monitor what we say to ourselves. The inner dialogue has a profound effect on how we think and feel about ourselves and as a result, it makes a powerful contribution to our behaviour.

A useful assessment is to ask whether this is what you would tell the person you loved most in the world. If not, what would you say? More drastically, in an emergency, such as on an aeroplane, the instruction is to put the air mask on ourselves first before helping other passengers. The same principle applies - we need to look after ourselves and that care will spread.

Our minds and bodies are very closely linked. When we smile, the subconscious mind doesn't assess whether or not we're happy. It takes the instruction and sends endorphins, the so called "happy hormone", round our system. The T - shirt slogan could therefore be, "It's not that happy people smile more, people who smile more are happier".

Raising and Restoring Confidence



As remote and hybrid working is set to continue, we have shaped a course to reflect the relevant needs:

  • Managing Remote Teams in the 21st Century



There are also three mini sessions of 120, 90 and 60 minutes:

  • Critical Factors in Maintaining Motivation - two hours.



  • Remote Management Communication to Benefit both Manager and Team - one hour. 


  • Creating a Communications Strategy for Team Cohesion and Connection - 90 minutes. 



All outlines are in the "courses" section of the website

Based in South West England and London, we are delighted to facilitate training anywhere in the UK.



Candida (Candy) Bowman is a soft skills training consultant specialing in confident communication for business, management and personal development.

Starting her training career in media sales, Candy has lead teams from a senior management role, devised and developed companies.

Candy's training engages the principles of emotional intelligence and personal effectiveness.

Her ethos is that the most effective way to support business growth and quality of working life, is through a culture of healthy communication by positive, confident people who enjoy their jobs. A key fundamental is cooperative, collaborative relationships, which improve both productivity and team cohesiveness.

The dual objectives of confident communication by happy people and buoyant business dovetail into the registered trademark:

Putting a Smile on the Customer Interface TM

To discuss your training needs, please get in touch:

              Telephone: 0333 123 1332

              Mobile:      07971 865036